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Impact of COVID-19 on Metrics and Productivity

Nearly every manager our consultants have spoken with in recent weeks is dealing with how to deploy development officers who can’t make visits in the current environment and how to adjust performance metrics that have traditionally been heavily based on face-to-face visits.

To further explore these issues, we developed a survey that asked participants to categorize how they are adjusting FY20 and FY21 metrics for their teams, based on institutional plans as of May 2020. We deployed versions to post-secondary institutions, independent schools and health-care organizations.

We invite you to download the sector-specific reports as well as the overall results across all three sectors.

Impact of COVID-19 on Advancement Staff Metrics: Post-Secondary Institutions

Impact of COVID-19 on Advancement Staff Metrics: Independent Schools

Impact of COVID-19 on Development Staff Metrics and Productivity: Health-Care Organizations

Impact of COVID-19 on Metrics and Productivity: A Cross-Sector Overview

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